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Returns

The cost of returning the product is your responsibility unless it is faulty. Customer will be responsible for all the process in relation to return shipping, so we would advise you to send it by registered mail.

All sale items are FINAL SALE.

  • Please email us at hello@micheleho.com if you would like to exchange or return the item.
  • Return or exchange the item within 7 business days.
  • All purchases need to be unworn, complete with all tags and packaging. 
  • Eligibility for exchange is only possible for a different size. You cannot exchange a purchased item for a different color or a different product.
  • Once an order is placed you will not be able to cancel the order because the payment is processed immediately, so we are unable to make any changes.
  • Refund or exchange will be processed within 3 business days after we receive your return.

 

 

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